IT Services

Business Tech Support in Abilene, TX

Services / IT Services

Keep Your Business Running Smoothly

Managing technology doesn’t have to be overwhelming. Our IT services provide reliable support to ensure your business runs smoothly. From troubleshooting to system management, we tailor our solutions to meet your needs efficiently.

Business IT Retainer Pricing

Tier 1: Essential Support

$250/month

Support Coverage:

  • Up to 5 hours/month of tech support

  • Phone support for employees during business hours

  • Basic Excel help and troubleshooting

  • Office 365 administration and general help

  • Shared documents and network support (basic connectivity troubleshooting)

Included Services:

  • Business Email & Domain Support: Basic email setup and troubleshooting

  • Website Support: Minor updates and basic troubleshooting

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Tier 2: Enhanced Support

$500/month

Support Coverage:

  • Up to 10 hours/month of tech support

  • All services from Essential Support plus:

    • On-site scheduled services (1 visit per month)

    • Advanced Excel support (custom formulas, pivot tables, data analysis help)

    • Office 365 user management, advanced settings configuration

    • Mobile device integration with shared resources and documents

Included Services:

  • Comprehensive Business Email Support: Email forwarding and domain troubleshooting

  • Website Support: Troubleshooting, basic content updates, and maintenance.

Tier 3: Premium Support

$750/month

Support Coverage:

  • Up to 15 hours/month of tech support

  • All services from Enhanced Support plus:

    • Priority response and same-day service for critical issues

    • Unlimited on-site scheduled visits (as availability allows)

    • Advanced Excel support (custom macros and VBA support)

    • Office 365 complete administration and training for staff

    • Proactive shared document and network optimization

Included Services:

  • Full-Service Business Email & Domain Support: Advanced troubleshooting and full user administration

  • Website Support: Advanced integrations, performance optimization, and custom code

Your Tech, Our Expertise

Keep your business running smoothly with tailored IT solutions. Contact us today to get started.